Shipping
NB This page is for customers ordering from our website (i.e. non-wholesale). If you are a wholesale customer please contact hello@sfarzostrings.com.au for updated tracking details.

Free Shipping Australia Wide*

*on all orders over $50.00

Orders under $100

$2.00 Australia Wide
Standard (Australia Post eParcel)
AU East Coast: 3-5 business days from order dispatch
AU West Coast: 5-7 days from order dispatch
Signature is required on delivery. If no-one is available to sign for your delivery, your parcel will be taken to your local post office unless you arrange otherwise online at Australia Post.

Order tracking

Tracking details will be emailed to you once dispatched.
Standard shipping (Australia Post eParcel): auspost.com.au/track
Contact us if you require any help tracking your order: hello@sfarzostrings.com.au

Faulty or Damaged items

Please notify us of faulty or damaged goods within 14 days of receipt. We will gladly replace or credit you, and will refund any return delivery costs incurred.

Refund Policy

We want you to love you Sfarzo strings! If you are not 100% satisfied with your purchase, you can either return your unopened order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Return address

PO Box 1052
Caringbah
NSW 2229
Australia